Privacy Policy

This Privacy Policy explains how SymplyApps (“we”, “us”, “our”) collects, uses, stores, and protects information in connection with the mobile application Περνάς; Πανελλήνιες Μόρια (the “App”). It applies to everyone who installs and uses the App.

1. What the App does

Περνάς; Πανελλήνιες Μόρια helps students calculate and understand grades related to the Greek educational system. It helps final-year high-school students estimate their performance and admission points (“μόρια”) for the Panhellenic examinations. It also provides tools that help younger students calculate the grades they need to pass their school year.

The App also provides educational information about university departments, including courses offered in different semesters, admission-score information and graphs, as well as past examination material that users may view or save as PDF files.

The App is an independent educational application. Unless expressly stated otherwise, it is not affiliated with, endorsed by, or officially associated with the Greek Ministry of Education, any university, or any other educational institution. Information and calculations are provided for informational and educational purposes and should be checked against official sources where necessary.

2. Summary

• The App does not require users to create an account or provide a name, email address, password, or other profile information.
• Firebase Anonymous Authentication is used to provide access to the App's database. It creates a technical anonymous user identifier, not a personal profile.
• Educational information, such as school and university data, is retrieved from Firebase and may be cached locally on your device for faster operation.
• A device identifier is accessed and sent to our Firebase backend only when you choose to participate in an App competition. A salted representation is stored for competition-related functionality.
• Competition-related records may be retained so that the App can administer competitions and display information about the latest winner.
• The App displays banner and interstitial advertisements through Google AdMob. Google may process device and advertising information to provide and measure advertisements.
• We do not sell personal data. We do not use the competition identifier for advertising or unrelated purposes.
• The App does not request access to your location, camera, microphone, contacts, or existing files.

3. Information we collect

3.1 Anonymous authentication information

The App uses Firebase Authentication with anonymous authentication. This creates a unique technical user identifier so that the App can access its Firebase-backed services.

Anonymous authentication does not require you to provide your name, email address, telephone number, username, or password. We do not use this identifier to create a personal profile or to identify you by name.

The anonymous authentication identifier is technical information associated with the App's Firebase access. It is processed by Firebase Authentication and may be used by the App's backend services as necessary to provide and protect the App's functionality.

3.2 Educational information and locally stored data

The App retrieves educational information from our Firebase database to provide its features. This information may include:

• School and educational information used by the App's grade calculators;
• University and university-department information;
• Course names and courses organized by academic semester;
• Admission-score (“μόρια”) information and related historical data;
• Graphs and other educational statistics;
• Past Panhellenic examination topics and related PDF documents;
• Other educational content made available through the App.

This information is general educational content and is not submitted by users as personal information. The App may cache database content and other non-personal App data locally on your device, including JSON data files, to improve loading speed and provide its core functionality.

The App may allow you to save PDF examination documents to your device. This happens at your request. The App does not request general access to your existing documents or files for this purpose. Locally cached content and saved educational documents are not associated with a personal user profile by us.

3.3 Competition information and device identifier

The App may organize competitions or giveaways. A device identifier (UUID) is accessed and transmitted to our Firebase backend only when you choose to participate in a competition. The App does not use this competition identifier for its ordinary educational features.

When the identifier reaches our backend, a Firebase Cloud Function processes it using a randomly generated salt. A salted representation of the identifier is stored for competition-related purposes, such as distinguishing participants and recognizing a returning participant in a later interaction.

We may retain the competition-related information needed to operate the competition and to display information about the most recent winner. This may include the salted participant identifier and records relating to participation and the competition result. We do not use this information for advertising or unrelated profiling.

The device identifier is a pseudonymous identifier. Although we do not use it to identify you by your name, it may still be treated as personal data under applicable data protection law.

3.4 Advertising and advertising-related information

The App displays banner advertisements and interstitial (full-screen) advertisements using the Google Mobile Ads SDK and Google AdMob.

Google and its advertising partners may process information in connection with providing, selecting, measuring, and improving advertisements. Depending on the device, applicable settings, consent choices, and the advertising services used, this information may include:

• IP address and information derived from it, such as approximate location;
• Device identifiers, including advertising identifiers where available and permitted;
• Device type, operating system, app version, and technical information;
• Information about advertisements displayed, viewed, or interacted with;
• Advertising preferences and consent choices;
• Performance, diagnostic, and interaction information processed by the advertising SDK.

Google determines the advertising services and ad selection mechanisms used for the App. We do not independently build advertising profiles or sell users' personal data. Google's processing of information for advertising is subject to Google's own terms and privacy policies, as well as the choices and settings available to users.

A consent message is presented when the App is first launched. The advertising options and processing that apply may depend on your location and the choices you make through that message. You may also be able to manage advertising preferences through the privacy options made available by Google or your device.

The App includes Apple's App Tracking Transparency integration. On supported Apple devices, the App may display Apple's system tracking permission request. If it is displayed, you can allow or deny tracking. Your choice affects whether the relevant tracking and advertising identifiers may be made available to advertising services. Denying permission does not prevent you from using the App's educational features.

3.5 App configuration and technical information

The App uses Firebase services, including Firebase Authentication, Cloud Firestore, Firebase Storage, and Firebase Cloud Functions, to provide its functionality and make educational and competition-related information available.

The App may process basic technical information required to operate these services, such as app version, platform information, authentication status, service requests, and information needed to diagnose or protect the services. The Google Mobile Ads SDK may also process technical or diagnostic information as described above.

The App may store local settings and cached content using on-device storage. These items are used for App functionality and are not intended to form a personal user profile.

3.6 What we do not collect

The App does not request or intentionally collect for its ordinary educational functionality:

• Your name, email address, telephone number, or personal account credentials;
• Precise or approximate device location through location permissions;
• Camera images, photos, or videos;
• Microphone recordings or audio;
• Contacts or address books;
• Health or biometric information;
• Financial or payment information;
• Files already stored on your device, except that you may choose to save PDF documents provided by the App;
• Personal academic records from a school account or university account.

The competition device identifier described in Section 3.3 and information processed by Google AdMob as described in Section 3.4 are exceptions to the general statement that the App does not process user-related identifiers.

We do not use Firebase Analytics or Firebase Crashlytics as separate analytics or crash-reporting products in the App.

4. How we use information and our legal bases

We use or allow the processing of information described above to:

• Provide access to the App's educational database and core features, including grade calculations and university information (provision of the service requested by you and, where applicable, legitimate interests);
• Use anonymous Firebase authentication to support access to the App's backend services (legitimate interests and provision of the service);
• Cache educational information locally so that the App loads and operates efficiently (legitimate interests and provision of the service);
• Administer competitions, distinguish participants, recognize returning participants, and display competition results (provision of the competition functionality and legitimate interests);
• Display and measure advertisements through Google AdMob, subject to applicable consent requirements and your advertising or device settings (consent where required and other lawful bases applicable to the relevant provider);
• Maintain the security, integrity, and proper functioning of the App and its backend services (legitimate interests);
• Comply with applicable legal obligations (legal obligation).

We do not use the competition device identifier for the App's ordinary educational calculators or for advertising. We do not sell personal data.

5. Sharing

We do not sell, rent, or trade your personal data, and we do not share competition identifiers with advertisers or data brokers for advertising purposes.

Information is processed or shared only where necessary to operate the App and its third-party services:

• Google (Firebase / Google Cloud) — Firebase Authentication, Cloud Firestore, Firebase Storage, and Firebase Cloud Functions are used to provide authentication, database, storage, and backend functionality. Competition identifiers are sent to our Firebase backend when you participate in a competition. Google provides the underlying cloud infrastructure and processes information in accordance with the applicable service terms and data-processing arrangements.
• Google AdMob / Google Mobile Ads SDK — used to display banner and interstitial advertisements. Google and its advertising partners may process device, advertising, technical, and interaction information to provide and measure advertisements, subject to applicable consent choices and settings. Their processing is also governed by their own privacy terms and policies.
• Apple Inc. — Apple's App Tracking Transparency framework may be used on supported Apple devices to request your permission for tracking where applicable. Apple's platform services process the permission choice in accordance with Apple's own terms.

The App may also open external websites, such as university or educational websites, when you choose to follow a link. Those websites are operated by third parties and process information under their own privacy policies. We do not control their privacy practices.

We may disclose information if required by law, or when necessary to protect the rights, safety, and security of users or the public.

6. International transfers

The App uses Firebase and Google Cloud services. The geographic location in which particular Firebase data is stored or processed depends on the configuration of the relevant Firebase project and service. We do not make a representation in this policy that all information is stored exclusively within the European Economic Area.

Google and Apple may process certain information in countries outside the country in which you live, including outside the European Economic Area. Where personal data is transferred outside the European Economic Area, appropriate safeguards are used where required by applicable data protection law, such as the European Commission's Standard Contractual Clauses and relevant data-processing terms.

For further information about Google's data-processing practices, please refer to Google's applicable privacy and data-processing documentation.

7. Retention

We retain information only for as long as necessary for the purposes described in this Privacy Policy, taking into account the App's functionality and applicable legal requirements.

Educational information cached locally is retained on your device until it is replaced, cleared, or removed by you, or until the App is uninstalled. PDF documents that you choose to save are managed through your device's file storage and can be deleted by you using the relevant device controls.

The anonymous Firebase authentication identifier and related technical records may remain in Firebase for as long as needed to provide, secure, and maintain the App's backend services. They are not used to create a personal profile.

Competition-related salted identifiers and associated records may be retained for as long as necessary to administer competitions, distinguish participants where needed, address competition-related questions, and display information about the most recent winner. Retention periods may therefore depend on the competition and the functionality being provided.

Google AdMob may retain information processed through its advertising services in accordance with Google's own retention policies and settings.

8. Account and data deletion

The App does not provide personal user accounts and does not maintain a personal profile containing your name, email address, or other profile details. For this reason, the App does not currently provide an in-App account deletion function.

You can remove locally cached App data by clearing the App's storage through your device settings or by uninstalling the App. PDF documents that you separately saved to your device may need to be deleted separately using your device's file manager.

If you have participated in a competition and want to ask us to delete the competition-related salted identifier or associated information, contact us at symplyapp@gmail.com. We will review and respond to your request in accordance with applicable data protection law. Certain records may need to be retained where required by law or where necessary to establish, exercise, or defend legal claims.

Deleting the App from your device does not automatically delete information already processed by Google AdMob or other third-party service providers. Such information is subject to the relevant provider's privacy policies and available privacy controls.

9. Your rights

If you are in the European Economic Area or the United Kingdom, you may have the right, subject to applicable law, to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Request restriction of, or object to, processing;
• Request portability of your data, where applicable;
• Withdraw consent at any time, where processing is based on consent;
• Lodge a complaint with a supervisory authority (in Greece, the Hellenic Data Protection Authority, www.dpa.gr).

You can exercise applicable rights concerning information processed by us by contacting symplyapp@gmail.com. For advertising information processed by Google, you may also need to use Google's privacy and advertising controls.

10. Children

Περνάς; Πανελλήνιες Μόρια is an educational application intended for students and the general public, including teenagers aged 12 and older.

The App does not require users to create an account or provide their name, email address, or other personal profile information. However, certain limited information may be processed when a user participates in a competition, and Google AdMob may process device and advertising information when advertisements are displayed.

Because the App may be used by minors, users and their parents or guardians should review the privacy choices presented by the App and the relevant Google advertising settings. Where parental involvement or consent is required by applicable law, the parent or legal guardian should provide it before the relevant processing takes place.

If you are a parent or guardian and believe that information relating to a child has been processed inappropriately, please contact us at symplyapp@gmail.com.

11. Security

We take reasonable technical and organizational measures to protect information processed through the App and its backend services.

These measures include:

• Using Firebase services for authentication, database, storage, and backend functionality;
• Processing competition device identifiers through a Firebase Cloud Function using a randomly generated salt before storing the resulting identifier;
• Using the security features and access controls available in Firebase and Google Cloud;
• Using secure connections provided by Firebase and Google Cloud services for communication with backend services;
• Limiting the use of the competition identifier to competition-related functionality.

We do not store a user password because the App does not use password-based user accounts. We also do not store a personal profile for ordinary educational use.

No method of transmission or storage is completely secure. Although we take reasonable precautions to protect information, we cannot guarantee absolute security.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the App, its functionality, our data-processing practices, third-party services, or applicable legal requirements.

The updated version will be posted on this page with a new “Last updated” date. If changes are significant, we will notify users through the App or by other appropriate means.

13. Contact

For any questions about this Privacy Policy, the information processed through the App, or your data protection rights, contact:

Thalis Apostolatos (SymplyApps)
Email: symplyapp@gmail.com
Country: Greece